Reakord

REAKORD Application Privacy Policy

Preamble

REAKORD SAS, a simplified joint-stock company (Société par Actions Simplifiée) with share capital of €41,040, registered with the Beauvais Trade and Companies Register under SIRET number 98776034500015, whose registered office is located at 2 rue des Grès Valois, 60240 Montagny-en-Vexin, France (the “Company”), publishes and operates the REAKORD mobile application (the “Application”). This Privacy Policy informs users of the Application (the “Users”) about how their personal data is collected, used, retained, and protected in accordance with applicable legislation, including the General Data Protection Regulation (GDPR – EU Regulation 2016/679), the amended French Data Protection Act, as well as equivalent legislation applicable in the United States and other countries where the Application is available.

Article 1 – Scope

This policy applies to any use of the REAKORD Application on Android and iOS mobile devices, as well as on the website www.reakord.com. It covers all data processing carried out by the Company, including the collection, use, storage, transmission, and deletion of personal data.

Article 2 – Data Collected

  • Identification data: first name, last name, email address, mobile phone number, username, age (required), photo/avatar (optional).
  • Authentication & connection data: identifiers via Google Connect, Facebook Connect, TikTok Connect, Snap Connect or similar services.
  • Location data: precise and continuous location (with the User’s explicit consent).
  • Technical data: IP address, device type, operating system version, technical logs.
  • Usage data: history of viewed or proposed Reakords, profile settings, interactions with other Users.
  • Communication data: messages exchanged between Users, audio/video content from Reakords, reports.

Article 3 – Purposes of Processing

  • Creation, management, and security of User accounts.
  • Provision of Application services.
  • Prevention and combat of prohibited, abusive, or unlawful uses (including discriminatory or offensive content, spying, reputational harm).
  • User assistance and technical support.
  • Continuous improvement of services and usage statistics.
  • Compliance with the Company’s legal and regulatory obligations.

Article 4 – Legal Bases

  • Performance of the contract (Terms of Use / Terms of Sale accepted by the User).
  • User’s explicit consent.
  • Legitimate interests of the Company (fraud prevention, service security, improvement).
  • Compliance with a legal obligation (responding to judicial or administrative requests).

Article 5 – Data Sharing & Recipients

  • Other Users of the Application, within the limits of selected features.
  • Technical service providers (hosting, security, maintenance, authentication).
  • Judicial or administrative authorities, where legally required.
  • Trusted partners, only with the User’s consent.

The Company commits to never sell personal data to third parties.

Article 6 – Retention Periods

  • User account data: retained as long as the account is active.
  • Location data: retained only as necessary to provide the service; no long-term history.
  • Reakord content: not stored by default on the Company’s servers, except for temporary technical necessity or explicit download by the Requesting Party.
  • Deleted data: permanently erased within 30 days after request or account deletion.

Article 7 – User Rights

  • Right of access: obtain a copy of their data.
  • Right to rectification: modify or complete their information.
  • Right to erasure (“right to be forgotten”): permanently delete data by deleting the account.
  • Right to restriction: temporarily limit processing.
  • Right to object: object to certain processing (notably geolocation).
  • Right to portability: receive data in a structured, commonly used format.

Article 8 – Data Security

The Company implements all necessary technical and organizational measures to protect data against: unauthorized access, accidental loss, disclosure, and unlawful alteration or destruction. Any personal data breach will be notified to the CNIL (French supervisory authority) and, where applicable, to affected Users, in accordance with Article 33 of the GDPR.

Article 9 – Transfers Outside the European Union

Data may be transferred outside the European Union, including to the United States, when using technical service providers. In such cases, the Company ensures that transfers are governed by appropriate safeguards (Standard Contractual Clauses, Data Privacy Framework certification, or equivalent mechanisms).

Article 10 – Minimum Age

Access to the Application is strictly prohibited for individuals under 15 years old, regardless of their country of residence. The Company reserves the right to request legal proof of age (a copy of an identity document or verification via a certified service) in cases of serious doubt.

Article 11 – Responsibility

Each User is solely responsible for the information they provide (name, surname, age, photo, description, Public Reakorder status). The Company does not have the means to systematically verify the accuracy of the data supplied and limits its actions to warning and/or banning an account in the event of a substantiated report that violates this policy or the Terms of Use.

Article 12 – Changes to this Privacy Policy

The Company reserves the right to amend this Privacy Policy to reflect legal, regulatory, technical, or functional changes. In the event of a material change, Users will be informed via in-app notification or email. Continued use of the Application after such modification constitutes acceptance of the updated version.

Article 13 – Contact

For any questions about this Policy or to exercise rights, Users may contact:
Email: contact@reakord.com
Postal address: REAKORD SAS, 2 rue des Grès Valois, 60240 Montagny-en-Vexin, France.